Elite Agencies 2018
What makes an insurance agency one of the best in the business? From exceptional client care to training initiatives and community involvement, these 35 agencies are setting the standard

In it for the long haul
Heffernan Insurance Brokers’ Kenny Planeta chats about where the rubber hits the road in the trucking insurance field

Digital transformation
The business of insurance is increasingly being done in the cloud as agencies and insurers race to build tech capabilities

The drive to specialize
Growth in program business is outpacing the wider commercial insurance marketplace – IBA looks to find out why